About Us
We started ElevatedPOS because hospitality deserves technology that works as hard as the people behind the counter.
“We spent years watching venues struggle with software that was built for someone else. So we built our own.”
Marcus Chen, Founder & CEO
ElevatedPOS was born out of frustration. After years running hospitality venues across Melbourne and Sydney, our founders experienced first-hand how legacy POS systems held operators back. Clunky hardware, laggy software, opaque pricing, and support teams that vanished after the sale.
We set out to build the system we always wished existed: cloud-native, lightning-fast, and designed around the way Australian venues actually operate. From split-bill workflows to GST compliance, every detail is considered.
Today, ElevatedPOS powers cafes, restaurants, bars, and retail stores across the country. We are still a small team, still based in Australia, and still obsessed with making hospitality tech that genuinely works.
Our Values
Every screen, every tap, every workflow is designed to shave seconds off real tasks. We obsess over speed because your staff are mid-rush, not mid-demo.
Built in Australia, for Australian tax rules, tipping culture, and payment networks. No retrofitted US product with a localisation patch.
No hidden fees, no lock-in contracts, no surprise charges at the end of the month. You see every cost before you commit.
Real humans, Australian timezone, fast response. We pick up the phone because we remember what it feels like when the till goes down on a Friday night.
The Team
Founder & CEO
Head of Product
Lead Engineer
Customer Success
Design Lead
By the Numbers
2024
Founded
500+
Businesses
15
Team Members
99.9%
Uptime